Privacy Policy

Last updated: March 1, 2026

1. Information We Collect

Account Information

When you create an account, we collect your email address, display name, and authentication credentials. If you sign up through Google or Apple, we receive basic profile information from those services.

Usage Data

We collect information about how you interact with the app, including messages sent, features used, session duration, and device information. This helps us improve the experience and fix bugs.

Conversation Data

Your conversations with AI characters are stored to maintain context, memory, and relationship progress. This data is encrypted and never shared with third parties or used to train AI models.

2. How We Use Your Information

  • Providing and improving the Wibu Lover experience
  • Maintaining character memory and relationship continuity
  • Processing subscriptions and payments
  • Sending important updates about your account or the service
  • Analyzing usage patterns to improve features (anonymized)
  • Ensuring safety and preventing abuse

3. Data Sharing

We do not sell your personal data. We may share information with:

  • AI Processing: Conversation text is processed by our AI systems to generate responses. No personal identifying information is included in AI prompts.
  • Payment Processors: Apple/Google handle subscription payments. We never store your payment card details.
  • Analytics: Anonymized, aggregated data may be used for product analytics.

4. Data Security

We implement industry-standard security measures including:

  • End-to-end encryption for all conversations
  • Encrypted data storage at rest
  • Regular security audits and penetration testing
  • Strict access controls and monitoring

5. Children's Privacy

Wibu Lover is rated 13+ and is not intended for children under 13. We do not knowingly collect data from children under 13. If you believe a child has provided us data, please contact us immediately.

6. Your Rights (GDPR/CCPA)

You have the right to:

  • Access: Request a copy of your personal data
  • Rectification: Correct inaccurate data
  • Deletion: Delete your account and all associated data
  • Portability: Export your data in a standard format
  • Opt-out: Opt out of non-essential data processing

To exercise these rights, go to Settings > Privacy in the app or email us at [email protected].

7. Data Retention

Active account data is retained as long as your account exists. After account deletion, data is permanently removed within 30 days. Anonymized analytics data may be retained indefinitely.

8. Changes to This Policy

We may update this policy from time to time. We will notify you of significant changes through the app or email. Continued use after changes constitutes acceptance.

9. Contact Us

For privacy-related questions or concerns: